Privacy Policy
How we collect, use, share, and protect the personal data of students, parents, and channel partners.
Last updated: 14 September 2026Introduction
Vinayak K Academy Private Limited ("Vinayak K Academy", "we", "us", or "our") operates this website and the related career counselling, course discovery, university matching, and channel partner services. This Privacy Policy explains what personal data we collect, why we collect it, who we share it with, and the choices available to you.
This policy applies to students, parents and guardians, channel partners, institutional representatives, and any other visitor to our website. By using our website or submitting an enquiry, you confirm that you have read and understood this policy.
We process personal data in accordance with the Digital Personal Data Protection Act, 2023 and other applicable Indian law.
Information We Collect
Information you give us
- Identity and contact details — full name, email address, phone number, city, and country.
- Academic profile — qualifications, marks and grades, entrance test scores, subjects of interest, preferred courses, and preferred study destinations.
- Counselling inputs — career goals, psychometric or assessment responses, budget range, and scholarship requirements.
- Application documents — transcripts, certificates, identity documents, and any other document you upload for application processing.
- Partner details — for channel partners: business name, registered address, GSTIN, PAN, authorised signatory details, and bank details for commission settlement.
Information we collect automatically
- Device and browser type, operating system, and screen resolution.
- IP address and approximate location derived from it.
- Pages viewed, time spent, referring website, and actions taken on the site.
- Cookie identifiers and similar technologies, as described in the Cookies section below.
We do not knowingly collect financial account credentials, biometric data, or health data. Please do not submit such information to us.
How We Use Your Information
- To respond to your enquiry and provide counselling, course discovery, and university matching services.
- To shortlist institutions and programmes that match your academic profile and stated goals.
- To prepare, verify, and submit applications to institutions you have selected.
- To communicate updates on application status, deadlines, admission decisions, and required documents.
- To onboard, verify, and manage channel partners, including commission calculation and settlement.
- To send service updates and, where you have consented, information about courses, universities, webinars, and events.
- To improve our website, services, and counselling quality through aggregated analysis.
- To detect and prevent fraud, misuse of our platform, and violations of our terms.
- To comply with legal obligations and respond to lawful requests from authorities.
Where we rely on your consent, you may withdraw it at any time using the contact details in the Grievance Redressal section. Withdrawal does not affect processing carried out before the withdrawal.
Data Retention
We retain users’ personal data for up to two years from the date of registration or from the date the data was collected, as applicable. After this period, we will securely delete or anonymise the data so that it can no longer be used to identify the user, unless a longer retention period is required by applicable law.
- Enquiry and counselling records — retained for the duration of the counselling relationship and for up to three years afterwards, so that we can support follow-up admission cycles.
- Application documents — retained for the admission cycle and for the period the institution requires them to be available.
- Partner and commercial records — retained for the period prescribed under applicable tax, company, and accounting law.
- Website analytics — retained in aggregated or de-identified form.
Once the retention period ends, we delete the data or anonymise it so that it can no longer identify you.
Data Security
We use reasonable technical and organisational safeguards to protect personal data, including encrypted connections, access controls, role-based permissions for counsellors and partners, and periodic reviews of our systems and vendors.
No method of transmission or storage is completely secure. If we become aware of a personal data breach that is likely to affect you, we will notify you and the Data Protection Board of India as required under applicable law.
Your Rights
Subject to applicable law, you have the following rights in relation to your personal data:
- Access — obtain a summary of the personal data we process about you and who we have shared it with.
- Correction — have inaccurate or incomplete data corrected or updated.
- Erasure — ask us to delete personal data that is no longer needed, unless we are required to retain it.
- Withdrawal of consent — withdraw consent for processing that is based on consent.
- Grievance redressal — raise a complaint about how your data has been handled.
- Nomination — nominate another individual to exercise your rights in the event of death or incapacity.
To exercise any of these rights, write to us using the details in the Grievance Redressal section. We may need to verify your identity before acting on the request, and we will respond within the timelines prescribed by law.
Students Under 18
Many of the students we counsel are under 18 years of age. Where a student is under 18, we process personal data only with verifiable consent from a parent or legal guardian, and we ask that enquiry forms be completed by the parent or guardian.
We do not use the personal data of students under 18 for behavioural advertising or tracking. If you believe a child's data has been submitted to us without parental consent, contact us and we will delete it.
Third-Party Links
Our website links to university websites, application portals, scholarship pages, and other third-party resources. We do not control those sites and are not responsible for their content or privacy practices. Read their privacy policies before submitting information to them.
Changes to This Policy
We may update this policy to reflect changes in our services, technology, or legal obligations. The revised version will be posted on this page with a new "Last updated" date. Where the change is material, we will give notice through the website or by email before it takes effect.
Grievance Redressal and Contact
For any question, request, or complaint relating to this policy or your personal data, contact our Grievance Officer:
- Grievance Officer: [add name]
- Email: privacy@vinayakacademy.com
- Phone: +91 98765 43210 (Mon-Sat, 9:00 AM - 6:00 PM IST)
- Address: Vinayak K Academy Private Limited, Sector 15, Gurugram, Haryana 122001, India
We acknowledge complaints within 48 business hours and aim to resolve them within 30 days. If you are not satisfied with our response, you may escalate the matter to the Data Protection Board of India.
Need help with any of this?
Our team answers policy and compliance questions within 12 business hours.